In order to maintain our high standard of service, we require that payment be made at the time services are rendered using only the payment methods listed below (we do not accept checks). We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.

The Animal Care Center of Ooltewah is happy to accept:

Debit Card
American Express
Pet Insurance
Please be aware we do not accept checks.


CareCredit: When unexpected illness strikes a pet, unexpected expense strikes as well. The Animal Care Center of Ooltewah understands this and accepts payment through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments. You can apply yourself online at:

Scratchpay: Getting help with an unexpected veterinary bill has never been easier. Scratch leverages online data to quickly assess risk, determine a credit rating, and assign appropriate interest rates. Upon approval, your vet is paid and your pet gets the care they need. There are no hidden fees or retroactive interest charges – just simple, affordable options for pet owners in need.

Pet Insurance: Pet insurance is a great option to make caring for your pet affordable, and ensure that they receive the care they need, when they need it. To learn more, please visit